How DANA And QRIS Records Are Handled
Your payment reference helps us match an account action with the correct wallet or bank route, but we do not need your full wallet password to process that match. DANA, OVO, GoPay and QRIS may appear in transaction records alongside a reference number, amount, status and
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timestamp. Bank transfer and virtual account records can include the receiving bank route, such as BCA, BRI, Mandiri or BNI, when you select that path. We use these details to confirm account activity, investigate an incomplete status and answer a receipt question. We may also record
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the device and browser used during login or phone verification to identify unusual access. Our Privacy Policy is applied according to the rules relevant to your location, and account access depends on local law. If a legal request conflicts with a local requirement, we follow the
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applicable requirement and explain the practical effect when we can.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.